Privacy Policy

Your privacy is important to us.

We recognize and value our customers' privacy. We commit ensuring that customers are informed how their personal information will be used and kept secure. This privacy policy applies to information collected by RBSoft through the websites, products and services, including products and services that may be provided by RBSoft off-line. This privacy policy applies to all RBSoft products and services currently offered by RBSoft.

The information collected and processed by RBSoft

  • Product crash reports. Our products use crash reporting functionality. RBSoft products collect information about your computer operating system version, .NET framework version, email address (optional) and a screenshot of an application (optional) in the case of a crash. User can choose to include their email address and a screenshot of an application if they wish to do so.
  • Communications from you. When you email or write to us, you may provide us with your name, contact details, and other personal information in your message.
  • Order information. To purchase the Software you must make an order on one of our reseller websites. All provided information will be processed according to our partner's privacy policy. From our partners we get your name, email address together with your IP-address, and in some cases your address. We do not get your credit card information or any other private, financial or any confidential information from our partners.
  • Automatically generated information. RBSoft collects automatically generated information about your behavior during your use of the website. This information consists for instance of your IP-address, resolution of the screen, operating system, last visits, times of visits etc. This information helps us to customize your experience and maintain and improve the website/software.
  • Cookies. Like most websites, RBSoft uses cookies and web log files to track site usage. A cookie is a tiny data file that resides on your computer which allows the website to recognize you as a User when you return to the website using the same computer and browser. Cookies cannot damage your computer or the files stored on your computer. You can adjust your browser so that you don’t receive any cookies during your next visit of the website. In order to know more about these functions you can consult the Help function of your browser.

RBSoft uses your personal data for the following purposes:

  • To improve product experience: we use information provided by crash reports to improve product experience and prevent application crash in the future version of the product. We don’t share this information to anyone.
  • To manage your product registration: we require your name and email address to generate and send or re-send you a registration code.
  • To send you service or promotional communication (we may use your personal information to send you newsletters that provide you with articles and information that we believe may be of interest to you).
  • To inform you about relevant information and developments within the website or software.
  • To analyze data within the website with the purpose of improving and/or customizing the website.

Changes to the privacy policy

We are always looking for ways to improve our business and our practices. Consequently, our policies will continue to evolve. As such, RBSoft reserves the right to alter this privacy policy from time to time. Changes to this policy will be posted to our RBSoft website.